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Take is easy! Its just a game – Intercultural communication: confrontation vs. consensus

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During my time at a big international hotel in Mallorca my team and I had the task to make sure the guests spent their money at the hotel. In order to do so, we hosted a big event every evening. The more engaging the program, the longer people stayed, and the more money was spent at the bar. To create excitement and hype for the evening it was important to get to know the guests during the day. We did this by playing sports and games, which wasn’t as easy as it sounds.

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